Technical Support

Testimonials

Bluefin
"We worked with ITSE on a number of projects including recently a PCI DSS project for one of our offices and were impressed with their level of skill and knowledge both on a policy side coupled with an deep technical ability.· We value, and will continue to work with ITSE and treat them as an extension of our IT Team"

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Technical Support

At ITSE, we provide full UK based Support for our customers. Our Technical Support staff are fully trained to provide up to second line support for any of the product tools that we provide to our customers.

ITSE provide a range of methods for contacting Support, where it will be possible to speak a Technical member of staff who will be able to assess the difficulties that have arisen. We also provide an extensive knowledgebase for our customers if they feel that the problem may already be documented.

Outlined below are the different methods for contacting Support:

Live Chat

Support Portal

http://www.it-security-experts.co.uk/support

Support Email

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Support Telephone

0845 519 7343

Note: Please note that our old 0870 numbers are no longer redirecting to our new 0845 numbers. Please update your records with our new General Support number:

General Support : 0845 519 7343

If you have an urgent issue regarding IT Security, even if you are not one of our current customers, then please contact support using one of the methods stated above, and one of our staff will be happy to help.